Frequently Asked Questions

We are a family owned business that has been operating locally in Melbourne for over 23 years. From your first enquiry, to the final service, we will go above and beyond to ensure you receive the utmost professionalism along with catering for your own personal requirements, and overall a high quality clean and experience.

A mattress 6 months old will benefit from our cleaning process, in fact we can perform a simple test for you with a black cloth displaying what we actually take out of the mattress – it will shock you!

It is wise to regularly expose blankets and large bedding including pillows to direct sunlight and any sheets and mattress protectors can be hot washed. Temperatures above 60 degrees will kill dust mites. If you have a large freezer place your pillow in there for at least one hour and that temperature will kill dust mites.

Our process won’t provide a cure but what it can do is to help reduce the severity and frequency. However, we have found in many cases that mattress sanitising can provide significant relief for allergy and asthma sufferers.

Generally 6 to 9 months, however, other factors need to be considered like the state of your health, whether you have known allergies to the dust mite and require more frequent servicing eg; Asthma or Eczema. Also, if your symptoms begin to return, that will determine when we are required. Certainly, asthmatics should allow no more than 6 months. Remember that our process is preventative as well and especially important for children.

All of our products we use are safe, non-toxic, and pet friendly!

It naturally depends on the size of the mattress; allow 15 to 30 minutes for each mattress. After we have completed cleaning the mattress we apply a non toxic spray that deodorizes as well as sanitises. You can make the bed after a few minutes. If you choose to have the long term protection of our unique spray the mattress will take a couple of hours to dry.

As soon as you become aware blot up any excess with a paper towel and DO NOT apply any household products – they tend to mask the stain and inhibit corrective measures.
Generally we can significantly reduce if not eliminate the stain area and completely remove any odor (and bacteria) associated with the stain. The result can be dependant on the age of the stain, mattress material and various other factors.